Faq

Faq

FAQs for a convenient online shopping experience here at Miss Besom.

I'm new to this. How do I purchase?

Simply open our website, browse and choose the item you wish to purchase from our wonderful collections. Specify your preferred size, quantity, and color (if applicable) then click “Add to Cart”. Checkout. Input your shipping information and payment details. Done as simple as that!

What payment methods do you accept?

You can complete the purchase transaction through PayPal or Debit/Credit Card. We accept Visa, MasterCard, and other major credit cards but we also accept payment from PayPal for faster payment processing. All transactions are well-secured and protected.

How long is the shipping?

Shipping usually takes 2 to 3 weeks from the date of your order but can be as fast as 5 days depending on your location.

 

How far do you ship? Do you ship worldwide?

Yes, we ship worldwide. Do note that Shipping rates vary from country to country. Rates and delivery details will be calculated and displayed upon check ou

How can I track my order?

Emails containing a tracking link are sent to your provided email address. Please do check your SPAM folders if needed.

Can I cancel my order?

Cancellations can only be done in the first 24 hours. If you didn't meet that time frame, you are to wait until the item arrives before sending it back to us.

How do I return my purchase?

You can return or exchange it within 30 days from the delivery date. For further details regarding returns, please refer to our Returns Policy Page.

When will I receive my purchased item?

Shipping usually takes about 2-3 weeks from your purchase date but can also be as early as within a week depending really on your location. Please give us your kind understanding because unexpected delays may occur due to unprecedented Holidays, inclement weather, or natural disasters.

I still have other questions. How can I reach you?

Feel free to ping our friendly customer representative at hello@missbesom.com and we will answer your queries as soon as possible. You may also leave a message HERE and we’ll get back to you the soonest possible time/